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Policies

CANCELLATION & REFUND POLICIES
REGISTRATION SUBSTITUTION (FOR NCPG MEMBERS ONLY)
GROUP RATE POLICY
  • Main Conference and Pre-Conference Workshop registrations canceled for any reason on or before April 30, 2026, will receive a refund of the conference registration fee minus an $80 administrative fee.  
  • Main Conference and Pre-Conference Workshop registration cancellations made between May 1 and May 30, 2026, will be refunded at 50% of the applicable registration fee.  
  • Registration cancellations made after May 30, 2026, will not receive a refund. However, letting us know you cannot attend will help NCPG plan attendance numbers and make space available for someone else. 

Cancellation notices and refund requests should be sent to: VickiL@NCPGambling.org.  

Registration substitutions of equal price from member to member will be accepted only with the written permission of the original registrant. Substitution requests must come from the original registrant and include a copy of the receipt, the original registrant’s email, billing address, full name, proof of payment, and NCPG Membership type and expiration date, plus the replacement attendee’s email, full name and NCPG Membership type and expiration date.  

Please send complete registration substitution requests to VickiL@NCPGambling.org. 

*Substitution requests will not be accepted after June 24, 2026. All applicable terms, policies and conditions of planned attendance for the original registrant apply to the substituted registrant. 

Group rates are available to members and nonmembers for the Main Conference only.  

To receive group rates:  

  • Organization must send ALL individual registration forms at the same time via email to VickiL@NCPGambling.org.  
  • The deadline to receive group registration forms and payment is Tuesday, June 30, 2026.