Susan Diamond joined the Office of Responsible Gambling in May of 2022 and serves as a Lottery Problem Gambling Advocate. In her 29 years tenure at the Lottery, she has held position in the Operations, Marketing and Executive divisions. She currently serves as the Lottery’s Responsible Gambling Program Coordinator overseeing the Voluntary Exclusion Program, prevention advertising campaigns and special responsible gambling projects. She had taken an active role in the Lottery’s commitment to responsible gambling over the past 8 years in her previous role as a VLT Regulation Manager. Susan has a degree from Cleveland State University in Business Administration.