Policies

CANCELLATION & REFUND POLICIES
REGISTRATION SUBSTITUTION (FOR NCPG MEMBERS ONLY)
GROUP RATE POLICY

Main Conference and Workshop registrations canceled for any reason on or before May 1, 2025, will receive a refund of the conference registration fee minus an $80 administrative fee. Main Conference and Workshop registration cancellations made between May 1 and May 30, 2025, will be refunded at 50% of the applicable conference registration fee. Registration cancellations made after May 30, 2024, will not receive a refund, however, letting us know you cannot attend will help NCPG plan attendance numbers and make space available for someone else.

Registration substitutions of equal price from member to member will be accepted only with the written permission of the original registrant. Substitution requests must come from the original registrant and include a copy of the receipt, the original registrant’s email, billing address, full name, proof of payment, and NCPG Membership type and expiration date, plus the replacement attendee’s email, full name and NCPG Membership type and expiration date. Please send registration substitution requests to LissaC@NCPGambling.org. Substitution requests will not be accepted after June 24, 2025. All applicable terms, policies and conditions of planned attendance for the original registrant apply to the substituted registrant.

Deadline to receive ALL registration forms is Monday, June 30, 2025.

To receive group rates:

  • Organization must send ALL forms at the same time by email, fax. or mail
  • NCPG must receive one form per person.
  • One payment must be made for all registrations in your group; deadline July 14, 2025.