Join us for the 2024 Helpline Symposium, where we will delve into essential topics including National Problem Gambling Helpline fundamentals, modernization project updates, and the latest data insights. Explore innovations of contact centers and state helplines, gaining valuable insight into their operation and impact. Engage in interactive discussions focusing on addressing challenges and fostering solutions. Discussion topics include managing increased calls due to sports betting, the importance and challenges of data sharing, and effective marketing strategies for promoting helplines. The Symposium will conclude with a comprehensive wrap-up, summarizing key takeaways and actionable strategies for advancing helpline services state-by-state and nationwide.
